FAQ’S

COMMON QUESTIONS

ABOUT THE LINERS

  • Yes; we offer clear and textured vinyl liners. Your technician can show samples at the measuring appointment.

  • Vinyl liners are non-slip by nature; they do not have adhesive or glue which allows for the liner to easily be removed for cleaning.

  • Yes

  • Spot clean the soiled area with mild soap and water promptly. Ensure thorough drying before placing it on the intended surface to prevent trapping humidity, especially for wooden surfaces. Avoid using polish under or around the liners.

    Do not use abrasive cleaning tools like scouring pads or rough sponges to prevent damage.

  • The average cost is $25-$35 per shelf/drawer.

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THE PROCESS

  • All measuring appointments are $200 and payable upfront. This fee is credited towards your final order.

  • After the measuring appointment and commitment to purchase, we can install within 7-10 days.

  • This depends on the size of the home and quantity of liners. Typically, the team will need 1-3 hours for installation, assuming all personal items have been removed.

  • For most installations, cabinetry is already empty due to new construction, moving, or renovating. However, if the cabinetry is already occupied, removal of personal items by the owner is required before installation.

    Our team offers item removal and replacement services for a fee of $500, which must be arranged at the time of booking installation. If the design team arrives and finds the cabinetry full of items without prior notification, a fee of $1000 will be applied or installation will be rescheduled with a cancellation fee.

  • For customers outside the Dallas-Fort Worth (DFW) area, we offer the following service options:

    Option 1: DIY Measurement & Installation
    Measure your own cabinets and submit your measurements to us for a custom order. Request a measurement form at hello@designer-liner.com.

    Option 2: Onsite Measurement, DIY Installation
    Our team will travel to your location to take measurements, and we’ll ship your custom liners for you to install. Requires one travel appointment.

    Option 3: Onsite Measurement & Installation
    Our team will travel to your location for both measurement and installation. Requires two separate travel appointments.

    Travel fees apply based on location. 

AFTER INSTALLATION

  • Within 30 days of installation, we accept exchanges on any defective or damaged liner.

FOR AFFILIATES

  • To qualify, you must apply and present a business card indicating your profession in a similar field such as realtor, professional organizer, interior designer, builder, or contractor.

  • Fill out the application. A confirmation email will be sent upon approval along with a W-9 to complete and return.

  • Checks are issued to the primary contact or the business name based on the W-9. If your organization has multiple team members and individual checks are preferred, please apply for separate affiliate partner accounts.

    Checks will be mailed out on the first business day of the month for the previous month's completed installs.

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